Cookie Policy

This Cookie Policy explains how F4NS Ltd (“F4NS,” “we,” “our,” or “us”) uses cookies and similar tracking technologies when you visit or interact with the F4NS platform and website (the “Service”). It forms part of our Privacy Policy and should be read alongside it.

By continuing to use our Service, you agree to our use of cookies as described in this policy. Where we use cookies that require your consent under applicable law, we will ask for it. You can withdraw your consent or change your preferences at any time.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites function properly, improve performance, and provide information to website owners. Cookies are not harmful and cannot read other data on your device.

In addition to cookies, we may use similar technologies including:

• Local storage: A web storage mechanism that stores data locally in your browser without an expiry date.
• Session storage: Similar to local storage but cleared when you close your browser tab.
• Pixel tags / web beacons: Tiny invisible images embedded in web pages or emails that allow us to know when a page or email has been viewed.
• Device fingerprinting: Collecting device and browser attributes to help identify your device for security and fraud-prevention purposes.

Cookies can be “session cookies,” which expire when you close your browser, or “persistent cookies,” which remain on your device for a set period of time or until you delete them.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are strictly necessary for the Service to function and cannot be switched off. They are usually set in response to actions you take, such as logging in, setting your privacy preferences, or filling in forms. You cannot opt out of these cookies, as the Service cannot function properly without them.

Examples of what essential cookies do:

• Keep you logged in during your session
• Remember items in your cart or subscription selections
• Maintain security tokens to authenticate your requests
• Enable payment processing flows to function correctly
• Store your cookie consent preferences
• Prevent cross-site request forgery (CSRF) attacks

2.2 Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of the Service. They help us understand which pages are most popular, how visitors navigate the site, and where errors occur. All information collected is aggregated and therefore anonymous. If you do not allow these cookies, we will not be able to monitor site performance.

Analytics cookies help us with:

• Understanding which features are most used
• Identifying pages with high bounce rates or errors
• Measuring page load performance
• Tracking traffic sources (direct, search, referral)
• A/B testing new features and layouts

2.3 Preference Cookies

Preference cookies enable the Service to remember information that changes how it behaves or looks. This creates a more personalised and convenient experience for you across sessions.

Preference cookies remember things such as:

• Your preferred language or region
• Display preferences (e.g., content feed ordering)
• Whether you have dismissed certain notices or banners
• Your notification settings
• Whether you have completed onboarding steps

2.4 Marketing and Targeting Cookies

These cookies may be set through our Service by our advertising partners to build a profile of your interests and show you relevant promotional content on other sites. They do not directly store personal information but are based on uniquely identifying your browser and device. If you do not allow these cookies, you will still see advertising, but it will be less tailored to your interests.

Marketing cookies are used for:

• Measuring the effectiveness of our promotional campaigns
• Retargeting users who have visited our platform
• Preventing the same advertisements from being shown repeatedly
• Tracking affiliate referral links and attribution

3. Third-Party Cookies

Some cookies on our Service are set by third-party services that appear on our pages. These third parties may use cookies, web beacons, and similar technologies to collect information about your online activities across websites. We do not control these third-party cookies and they are subject to the respective third party's privacy policies.

Third-party services we use that may set cookies include:

• Payment processors (e.g., Stripe) — for secure payment processing and fraud prevention
• Analytics providers — for aggregated usage analytics and performance monitoring
• Content delivery networks (CDNs) — to deliver static assets efficiently and reduce load times
• Security providers (e.g., Cloudflare) — for DDoS protection, bot filtering, and security analytics
• Customer support tools — to enable in-app chat support functionality

We encourage you to review the privacy policies of these third-party providers to understand their data practices.

4. How to Control Cookies

You have the right to decide whether to accept or reject non-essential cookies. You can exercise this right in several ways:

4.1 Cookie Consent Banner

When you first visit the Service, you will see a cookie consent banner. You can use this to accept or decline different categories of non-essential cookies. You can change your preferences at any time through your account settings or by clearing your browser cookies and revisiting the site.

4.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these in the “Settings,” “Preferences,” or “Privacy” section of your browser. Options typically include:

• Blocking all cookies
• Blocking third-party cookies only
• Deleting all cookies when you close the browser
• Viewing and deleting individual cookies

Instructions for popular browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Please note that restricting cookies may affect the functionality of the Service. Essential cookies cannot be disabled without impacting your ability to use core features such as logging in.

4.3 Opt-Out Tools

For analytics and advertising cookies, you may also opt out through industry opt-out tools:

• Digital Advertising Alliance (DAA) opt-out
• Your Online Choices (EU)
• Google Analytics opt-out browser add-on

5. Cookie List

The following table describes the specific cookies used by the F4NS Service:

This list may not be exhaustive. Third-party services may set additional cookies that are not listed here. We periodically review and update this list.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, applicable law, or best practices. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Service after changes constitutes acceptance of the updated policy.

7. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us: